If you have questions regarding Covid-19 or if you are feeling sick with a fever, cough, or difficulty breathing, please call before coming into the clinic. Call your usual clinic site or call 808-381-7009 to connect with a nurse who will answer your Covid-19 questions.
HOTLINE
Get your COVID-19 questions answered.
Call 808-381-7009 to speak to a nurse.
How we are protecting our patients
Prescreening
Upon entry or before entry to clinics, all patients are prescreened for Covid-19 signs, symptoms, and risk factors.
Masks
All patients, vendors, visitors, and staff are required to wear a face mask or face covering in the clinic at all times to protect themselves and others. Your mask should cover your nose and mouth at all times in the clinic. If your mask does not fit properly or is wet or soiled, a replacement mask will be provided.
Staff Health
Any staff member with Covid-19 risk factors (recent travel or exposure to suspected or confirmed Covid-19 cases) or with fever or Covid-19 symptoms are not allowed to work until they have completed quarantine requirements and/or been medically cleared.
Distancing
We have implemented patient seating and front desk distancing. To reduce crowding, we ask that only patients with appointments enter the clinic. One adult may accompany minors. Adults requiring assistance may enter the clinic with one caregiver. Adults with appointments are asked to not bring their children into the clinic unless there is no one to supervise them.
Infection Control
We have increased the frequency of disinfecting all clinical areas. Staff are expected to maintain safe infection control practices as recommended by CDC.
Covid-19 Patient Resources and Guidelines
- CDC Covid-19 page
- Hawaii DOH page
- General Information and Public Guidance
- Coping With Stress and Anxiety Associated with Covid-19
- Hawai’i Dept of Labor Covid-19 Benefits (PDF)
- Mental Health Resources
- More Anxiety and Mental Health Resources
- Behavioral Health & Homelessness Statewide Unified Response Group site on guidance for BH and homeless services for COVID-19