If you have questions regarding Covid-19 or if you are feeling sick with fever, cough or difficulty breathing, please call before coming in to the clinic. Call your usual clinic site or call 381-7009 to connect with a nurse who will answer your Covid-19 questions.
Get your COVID-19 questions answered.
Call 808-381-7009 to speak to a nurse.
How we are protecting our patients
When you call for an appointment or when you check in for your visit, you will be asked about any symptoms you are having, if you have had close contact with someone with Covid-19, or if you have had a covid test recently. This is to help us expedite your care and to better protect our staff and other patients from Covid-19.
All patients, vendors, and visitors who are experiencing symptoms or who have had close contact or a recent positive test are asked to wear a face mask or face covering in the clinic at all times to protect themselves and others. Your mask should cover your nose and mouth at all times in the clinic. If your mask does not fit properly or is wet or soiled, a replacement mask will be provided. KPHC staff are required to wear a mask when in close contact with all patients.
All staff are required to complete a daily wellness survey before coming to work. Any staff member with fever or Covid-19 symptoms is not allowed to work until they have had confirmed negative Covid-19 testing and been cleared by their supervisor to work. Staff with Covid-19 infections are not allowed to work until they have completed the required isolation and clearance testing per CDC recommendations
We have implemented patient seating and front desk distancing. To reduce crowding, we ask that only patients with appointments and those needed to assist them enter the clinic. Adults with appointments are asked to not bring their children into the clinic unless there is no one to supervise them.
We have increased the frequency of disinfecting all clinical areas. Staff are expected to maintain safe infection control practices as recommended by CDC.
Covid-19 Patient Resources and Guidelines
- CDC Covid-19 page
- Hawaii DOH page
- General Information and Public Guidance
- Hawai’i Dept of Labor Covid-19 Benefits (PDF)
- Mental Health Resources
- More Anxiety and Mental Health Resources
- Behavioral Health & Homelessness Statewide Unified Response Group site on guidance for BH and homeless services for COVID-19